How to Install and Use FortiClient VPN

FortiClient allows SNC staff members to access certain campus services (i.e. Banner, Business Objects, etc) from off campus via a virtual private network (VPN). Before doing this, you must have already been granted access to one or more resources which require it. If you have any questions, contact the ITS Service Desk.

To install FortiClient VPN

1. Go to vpn.snc.edu and login with Okta
2. Click on "Download FortiClient" and then the device type you are on. The installer should download.
3. Run the install.
   
   IMPORTANT: The install process includes the download of a number of files from the vendor's servers. We've heard reports that during certain very busy times, this install may take a while. Please be patient. If the process seems to be sitting there or taking longer than you expected, please let it run. The install must complete. If you need to, feel free to cancel it now and then run the install again later when you have more time (i.e. maybe try later in the evening instead of the afternoon).
4. If asked to choose the Setup Type, select only "Secure Remote Access" (leave the other checkboxes turned off). Use the default selection for all other prompts.

To configure FortiClient

When you run FortiClient for the first time, you'll need to setup your connection to the college network.

1. Double click the FortiClient icon on your computer. You may also launch the FortiClient console from the small green icon in your system tray (Windows) or the menu bar (Mac).
    
2. Click "REMOTE ACCESS" on the left.
    
3. Click "Configure VPN".

4. To setup the new VPN connection, enter the following values in the fields:

   

   VPN: SSL-VPN (must be highlighted)
   Connection Name: SNC
   Description: connection to campus
   Remote Gateway: vpn.snc.edu
   Customize Port: unchecked (should read 443)
   Enable Single Sign On: checked
   Use external browser as user-agent for saml user authentication: checked

   Client Certificate: None

5. Click "Save" to save this connection.
    
6. Login to the app by clicking the Connect button. You will be prompted to enter your SNC email and password and then verifying the sign in through the Okta Verify. 
   Note: if you are brought to the following page without successfully connecting your client, click your login ID in the upper right corner, click logout, and try connecting again.

To use FortiClient

Before starting to use FortiClient, you MUST also setup Okta Verify. Without this, you cannot use FortiClient. More information is available in this article:

• Activating your Okta account 

After you have Okta Verify setup, use these steps to login:

1. Double click the FortiClient icon on your computer. You may also launch the FortiClient console from the small green icon in your system tray (Windows) or the menu bar (Mac). You can simply right click that icon and select "Connect to SNC".
    
2. Login to the app using your email address. Approve this login when prompted with Okta Verify.
    
3. Click the "Disconnect" button to end your session.

Make Sure You're Connected

The FortiClient app acts like a toggle switch. When you're logged into FortiClient, your computer is on the campus network. When you log out or close FortiClient, your computer is no longer on the campus network.